Night Shift Support Specialist

hace 4 semanas


Monterrey, Nuevo León, México Atos A tiempo completo

**Night Shift Support Specialist: A Remote Opportunity**

Atos is seeking a highly skilled and motivated Night Shift Support Specialist to join our team. As a Night Shift Support Specialist, you will be responsible for providing first-level diagnosis and troubleshooting support to end-users and customers.

**Key Responsibilities:**

  • Perform first-level diagnosis and troubleshooting support to end-users and customers.
  • Work under minimum supervision and receive inbound transactions and inquiries, provide support in accordance with established processes and document incidents and remedies.
  • Escalate complex incidents to second-level support personnel.

**Requirements:**

  • Tipo de puesto: Tiempo completo, Por tiempo indeterminado
  • Salario: $17,000.00 - $18,000.00 al mes
  • Horario: Lunes a viernes, Turno de 10 horas
  • Prestaciones: Caja de ahorro, Vales de despensa, Vales de restaurante
  • Educación: Licenciatura terminada (Deseable)
  • Idioma: Inglés (Deseable)
  • Lugar de trabajo: Empleo presencial

**What We Offer:**

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

**How to Apply:**

If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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