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Customer Growth Strategist

hace 2 meses

Guadalajara, Jalisco, México Third-Party Job Posts A tiempo completo
About the Role

We are seeking a highly motivated and results-driven Customer Growth Manager to join our team at Third-Party Job Posts. As a key member of our sales team, you will be responsible for driving revenue growth through upselling and cross-selling to existing customers.

Key Responsibilities
  • Proactively identify upselling opportunities within the existing customer base through strategic account analysis and regular communication.
  • Develop and maintain strong relationships with key stakeholders and decision-makers.
  • Understand the unique needs and challenges of each customer and position additional software products or features that align with their business objectives.
  • Collaborate with the onboarding and product teams to ensure smooth implementation of upsold products.
  • Meet and exceed targets and revenue goals set by the customer growth management team.
  • Prepare and deliver persuasive sales presentations, proposals, and product demonstrations that are tailored to each customer's specific needs.
  • Keep abreast of industry trends, competitor activities, and market developments to identify new upselling opportunities and stay ahead of the curve.
Requirements
  • Hospitality experience and/or education.
  • Proven track record of success in sales, with a focus on upselling or account management, preferably within the hospitality industry or software as a service (SaaS) sector.
  • Strong understanding of hospitality industry trends, challenges, and business operations.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to build and maintain long-term relationships with clients.
  • Self-motivated, goal-oriented, and results-driven with a passion for exceeding targets.
  • Proficiency in CRM software (Salesforce) and Google Business Suite.
  • Willingness to travel as required.
  • English and Thai language preferred.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • The chance to work with a talented and diverse team.