Sales Representative Bilingual
hace 2 días
We are seeking a skilled Sales Representative to join our team in Guadalajara, Mexico. As a bilingual sales representative, you will be responsible for addressing customer inquiries and resolving issues related to AT&T's products and services.
Key Responsibilities:
- Simplify explanations of customer bills, rate plans, and features of AT&T's products and services.
- Engage with Tier 3 support (network and IT), third-party vendors, and suppliers as needed to address issues and provide customer resolutions.
- Support wireless local number portability (WLNP), relocations, combined bill support, after-hours inquiries, and prepaid service.
Requirements:
- Advanced English fluency to engage with U.S. customers.
- Experience using a personal computer and Microsoft Office products.
- One year of customer sales experience.
- Ability to work 40 hours per week, including breaks, lunches, and scheduled open time.
- Availability to work 100% in the Center, not from home.
What We Offer:
- A competitive salary of $17,000 MXN per month (before taxes).
- An average bonus of $7,000 MXN per month when meeting sales and service targets.
- Monthly grocery vouchers ($1,519.98) and restaurant vouchers ($1,216.04).
- Access to benefits such as life insurance, hospitalization indemnity, and funeral insurance.
- 50% discount on five lines of AT&T Wireless service.
- Life Insurance, Hospitalization Indemnity, Funeral Insurance, Vacation days, Paid Training and more
This is an exciting opportunity for a motivated and results-driven individual to join our team at AT&T Mexico. If you have what it takes to succeed in this role, please apply today
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