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Global Training Partner

hace 2 meses

Xico, México Citi A tiempo completo
About the Role

Citi is seeking a highly skilled Global Training Partner to join our KYC Operations team. As a key member of our team, you will be responsible for delivering training to various levels within the organization, including operations staff, senior managers, and new joiners.

Key Responsibilities
  • Management and delivery of the New Hire KYC Foundation Course for Banking, Markets, and Citi Commercial Banking (CCB)
  • Deliver training to all business levels; operations to senior managers
  • Ensure that all learning and development deliverables, queries, and requests are delivered on time and to the highest standard
  • Develop and maintain good client relationships
  • Identify skill gaps on an ongoing basis and design/amend training material and assessments accordingly
  • Remain informed of business strategy changes and new policy, process, and technology enhancements and develop necessary training material
  • Maintain good housekeeping: tracking attendance, on-time publishing of training invites, new hire follow-ups, publishing training material
  • Strengthen the capabilities and enhance support within an already strong and collaborative team
Requirements
  • Experience of delivering training to various levels within an organization - an advantage
  • Minimum of two years' experience in a banking and/or learning & development environment
  • Adult learning and technology-based learning - an advantage
  • Good knowledge of learning and development principles - an advantage
  • Strong knowledge of Citi systems, products, and processes - an advantage
  • KYC/AML knowledge - a strong advantage
What We Offer
  • Opportunity to play a pivotal role in positioning KYC Operations for strategic success
  • Networking and developing relationships across KYC operations at all levels
  • Opportunity to participate in new technology and process implementations
  • Exposure to leading-edge learning and development systems and processes
  • Opportunity to learn new skills that will benefit you as well as others
  • Support and guidance from our training team in all learning stages of the role
  • A challenging but rewarding work environment
Language and Job Details
  • Language: English - Advanced Level is a Must
  • Job Family Group: Compliance and Control
  • Job Family: Business KYC
  • Time Type: Full time