Digital Content Manager

hace 1 mes

Azcapotzalco, Ciudad de México HSBC A tiempo completo
Web Production Manager

HSBC is seeking an experienced professional to join our team in the role of Web Production Manager. This position is responsible for managing and overseeing the production of digital content, ensuring high-quality output and adherence to compliance and style guides.

Key Responsibilities:
  • Manage and direct a team of digital content producers to deliver high-quality content on time and within budget.
  • Develop and implement content management strategies to improve user experience and engagement.
  • Collaborate with cross-functional teams, including IT, marketing, and vendors, to identify technical gaps and resolve issues.
  • Ensure compliance with regulatory requirements and maintain best practices in producing online content.
  • Develop and maintain relationships with stakeholders to understand business objectives and support planning and execution.
Requirements:
  • Post-secondary education or relevant professional qualification.
  • Experience in managing and implementing data governance guidelines, procedures, and standards.
  • Experience in working with data tools, reference data, and data frameworks.
  • Experience in managing a team with diverse work types and roles.
  • Structured and systematic working style.
  • Good stakeholder management skills.
  • Good understanding of management information and reporting capabilities.
  • Ability to identify and resolve problems effectively.
  • 7-10 years' experience in client-driven industries, preferably in financial services.
  • Good client handling skills.
  • Good command of written and spoken English.
  • Maintains composure and professionalism in a fast-paced work atmosphere.
  • Flexibility in working different shifts and on weekends when required.
  • Proven operations and change leadership experience.
  • Demonstrated skill to quickly grasp complex processes and concepts.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected, and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment.

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