SAP Cloud Transformation Consultant
hace 6 días
About the Role
We are seeking a highly skilled SAP Cloud Transformation Consultant to join our team. As a key member of our Client Delivery Management team, you will play a critical role in helping one of our largest customers achieve their digital transformation goals.
Key Responsibilities
- Deliver 2nd level support consulting services by operating SAP technology-based system landscapes to achieve ambitious SLA requirements
- Ensure high availability of customer service by supporting service restoration in critical situations
- Support delivery teams to perform and drive root cause analysis to completion
- Collaborate with different teams from within the HEC organization and outside to ensure excellent customer satisfaction
- Mentor and guide junior members of the team
Requirements
- Bachelor's or master's degree in Computer or Electronics & Communication Engineering / Computer science / Information Technology systems/ Computer applications / IT Business Systems
- SAP BASIS – Strong knowledge and hands-on experience of Technical Planning, Installations, Upgrades, Maintenance etc.
- Technically fluent in Databases (HANA/DB2/SQL Server/MaxDB/Sybase) administration, Operating Systems (Unix/Windows/Linux), hardware and hyperscalers technologies
- Knowledge of SAP Technologies, e.g. SAP Netweaver or HANA based systems, Solution Manager; BusinessObjects, BusinessObjects Data Services
- Understanding of SAP HECs operations infrastructure, processes, and automation tools like SPC, TIC etc. is beneficial. Good understanding of IT operations is required
- Excellent written, verbal communication and presentation skills to effectively communicate and escalate issues
- Ability to work effectively in international and virtual teams and get work done smoothly from multiple teams in ECS
- 4-6 years of experience as SAP Basis consultant / System Admin or in a similar role
About SAP
SAP is a leading provider of enterprise software solutions, helping over 400,000 customers worldwide work together more efficiently and use business insight more effectively. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for individual contributions, and a variety of benefit options for employees to choose from.
Our Culture
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
Equal Employment Opportunity
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an email with your request to the Recruiting Operations Team.
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