Employee Relations Specialist

hace 3 semanas


Toluca, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo
Job Summary

This position requires an individual with extensive experience in employee and labor relations, subject matter knowledge, and strong communication and interpersonal skills to work successfully on a broad spectrum of employee relations and site support issues and projects.

Key Responsibilities
  • Collect and analyze multiple levels of associate and manager feedback, primarily through data analysis and site visits.
  • Partner and engage with site leadership and HR to identify and improve opportunities that affect the associate experience, including continuous improvement in communication vehicles and practices.
  • Analyze, diagnose, and audit people programs, policies, and practices to sustain positive employee relations.
  • Prepare assessment reports, including observations and analysis, for senior-level leadership review.
  • Conduct positive employee relations trainings and oversee employee relations and vulnerability assessment programs.
Requirements
  • Completed Bachelor's degree.
  • 7+ years of direct experience in employee relations, labor relations, or labor/employment law with an emphasis on labor and employee relations work.
  • Experience in retail/manufacturing/distribution/call center environments with hourly employee populations.
  • Experience in Federal Labor Law.
  • Experience in identifying and mitigating labor risks.
  • Technically proficient in MS Word, Excel, Access, and PowerPoint.
  • English and Spanish proficiency.
Preferred Qualifications
  • Bachelor's degree; advanced degree, JD, or other specialized training in labor/employee relations.
  • Experience working in unionized settings.
  • Experience in designing and delivering successful training programs.
  • Team player with demonstrated strong written and oral communication skills, excellent public speaker.
  • Strong interpersonal and persuasion skills, enabling individual to establish partnerships working with senior leaders and across organizational lines.
  • Able to handle confidential information in a mature and professional manner.
  • Highly analytical thinker and problem solver.
  • Proven attention to detail; extremely organized.
  • Acts with sense of urgency, bias for action, fast pace, and desire to thrive in a dynamically growing environment.
  • High-quality judgment and sound decision-making.
  • Strong project and time management skills with ability to multi-task and manage multiple projects to closure.
  • Confident and innovative thinker; isn't satisfied with 'checking the box' or just pulling out 'what we did at my last job'.
  • Ability to become proficient with HTML.
Work Environment

This is a full-time position that will require significant travel, 50-60% of the time over the course of the year.

We are open to hiring candidates to work out of one of the following locations:

Virtual Location - MEX



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