Business Management Infrastructure Specialist
hace 1 semana
Citi is seeking a highly skilled Infrastructure Senior Technology Analyst to join our team. As an intermediate level role, this position is responsible for assisting with LAN/WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team.
Key Responsibilities- Create complex project plans, perform impact analyses, solve high-impact problems/projects, and provide resolutions to restore services
- Drive Root Cause Analysis (RCA) post restoration of service
- Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks
- Review requirement documents, define hardware requirements, and examine and update processes and procedures as necessary
- Provide technical/strategic direction and act as advisor/coach to lower-level analysts
- Develop projects required for design of metrics, analytical tools, benchmarking activities, and best practices
- Contribute to technical direction and strategic decisions
- Exercise independence of judgment and autonomy
- Act as SME to senior stakeholders and/or other team members
- 5-8 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement
- Ability to communicate technical concepts to non-technical audiences
- Ability to work with virtual and in-person teams and work under pressure or to a deadline
- Experience in a Financial Services or large complex and/or global environment preferred
- Effective written and verbal communication skills
- Effective analytic/diagnostic skills
- Bachelor's/University degree or equivalent experience
- Experience in Financial Planning and Analysis (FP&A) within Infrastructure teams
- Management of budget, procurement of infrastructure equipment, and workforce management
- General knowledge of infrastructure
- Advanced English language skills
- Liderazgo, excelente comunicación y seguimiento con áreas de infraestructura
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