Logistics Coordinator
hace 3 semanas
C.H. Robinson is seeking a highly skilled Logistics Representative to join our team. As a Logistics Representative, you will play a critical role in managing customer supply chain information and data within our Transportation Management System.
Key Responsibilities- Supply Chain Management: Monitor customer load boards and information flow in the Transportation Management System (TMS) to ensure seamless logistics operations.
- Relationship Management: Perform relationship and knowledge-based exception management to any pre-defined processes, fostering strong relationships with customers.
- Process Documentation: Document and organize existing standard operating processes to ensure efficiency and effectiveness.
- Customer Service: Facilitate customer calls, emails, and updates while providing best-in-class customer service.
- Training and Development: Conduct CHR systems trainings to external CHR customer representatives to enhance their knowledge and skills.
- Reporting and Analysis: Manage reconciliation of daily, weekly, monthly, and quarterly reports to provide insights and recommendations for process improvements.
- Logistics Expertise: Serve as a logistics expert and provide suggestions to customers to ensure maximum effectiveness.
- Team Support: Act as a resource and support for peers when needed, promoting a collaborative and fast-paced work environment.
- Process Improvement: Utilize a project-based delivery model to find process improvements and cost savings within the area of responsibility and/or team.
To be successful in this role, you will need:
- Education: High School diploma or GED
- Experience: Minimum 2 years of experience in Supply Chain, Transportation, and/or Logistics
- Language Skills: Fluent in Spanish and English (written and verbal)
- Travel: Ability to travel up to 5% (domestic and/or international)
We are looking for candidates with:
- Education: Bachelor's degree from an accredited college or university
- Technical Skills: Information systems acumen and proficiency in Microsoft Office Suite of programs
- Communication Skills: Ability to present to a variety of audiences and think critically, analyze data, and solve problems quickly and accurately
- Teamwork: Ability to work in a team-oriented and fast-paced environment, prioritizing and handling a variety of tasks
- Continuous Improvement: Continuous improvement mindset and excellent customer service skills
- Diversity and Inclusion: Values a diverse and inclusive work environment
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