Client Logistics Coordinator

hace 4 días


Monterrey, Nuevo León, México Redwood Logistics A tiempo completo

About the Role:

We are seeking a skilled Client Logistics Representative to join our team at Redwood Logistics. As a key member of our team, you will be responsible for providing exceptional customer service while overseeing daily operational functions for our clients.

Key Responsibilities:

  1. Learn and understand the transportation & logistics industry along with the factors that impact the market, our carriers, and our customers.
  2. Learn and understand our transportation management system(s) and processes that support our customers.
  3. Provide exceptional customer service to Redwood's customers in every interaction.

How You'll Make a Difference:

You will be responsible for overseeing day-to-day operations for key customer accounts, including data entry, load planning, shipment tracking, and issue management. You will also manage existing carrier and customer relationships for respective customers, working in collaboration with Account Management and Freight Audit & Pay teams.

What We're Looking For:

We are looking for a bi-lingual candidate with strong communication skills and the ability to work in a fast-paced, dynamic environment. You should be a pro-active problem solver and listener, with the ability to multi-task and prioritize responsibilities for key customers with varying degrees of difficulty and complexity.

Why Join Our Team:

At Redwood Logistics, we live at the intersection of logistics and technology. We focus brilliant minds, technology services, and performance excellence to modernize supply chains. Our continued success is driven by our fearless and innovative people, who take the road less traveled, build each other up to greatness, and always leave room for fun.

What We Offer:

We offer a dynamic and entrepreneurial work environment, with opportunities for growth and development. You will be part of a team that is passionate about logistics and technology, and is committed to making a difference in the industry.


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