Digital Experience Specialist
hace 3 días
We are seeking a highly skilled Digital Experience Specialist to join our team at Wild Fork. As a key member of our digital team, you will be responsible for delivering exceptional digital and ecommerce customer experiences aligned with business goals and objectives.
Main Responsibilities:
- Manage product lifecycle for assigned products with the direction of the Product Owner
- Partner with Product Owner to determine key product features that achieve business objectives
- Gather and write user stories and acceptance criteria based on stakeholder needs
- Maintain industry knowledge and insight to inform product roadmap
- Identify dependencies and impacts to other areas of the product when working through requirements
- Helps to perform UAT with an eye for customer experience
- Execute AB tests and analyze findings in conjunction with the Product Owner
- Analyze support issues to identify trends and improvement opportunities
Requirements:
- Product Analyst, Business Analyst, or similar role experience 3+ years digital experience
- Agile SDLC experience
- Jira and/or Confluence experience
- Enterprise e-commerce platform experience
- AB testing and Analytics platform experience
- Experience partnering with and managing 3rd party vendors
- Experience in fast-paced retail and/or e-commerce environment
- High curiosity, problem-solving, and learning orientation Diverse work experience and background
- Bachelor's degree in business, or related field
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