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Americas Marketplaces Development Specialist

hace 2 meses

Ciudad de México, Ciudad de México Hewlett Packard A tiempo completo

About the Role

The Americas Marketplaces Development Expert position is an individual contributor role within the Omni-Channel Americas Marketplaces Team, reporting directly to the Manager team and covering HP Personal Systems, Printing, and Printing Supplies + HyperX and Poly brands. In this new position, the Americas Marketplaces Development Specialist works with top marketplaces accounts and platforms in North America & LATAM, driving best-in-class customer experience and ensuring HP's brand is presented appropriately and protected from bad actors and bad practices.

Key Responsibilities

  • Directly works with HP online & sales teams to integrate HP's Qualified Marketplace Program strategies and policies into the platforms.
  • Establishes 3P partner relationships.
  • Works across countries using diverse reports & tools to proactively identify and resolve issues across countries and marketplaces accounts.
  • Works with HP's internal and outside brand protection teams - agencies to ensure the most effective and efficient system is in place and tailored to specific needs to detect and enforce against infringements.
  • Produces reporting, generates statistics, maintains records, and identifies patterns to inform Qualified Marketplace Program strategy.
  • Maintains a strong sense of confidentiality and respect regarding sensitive company processes and information.
  • Accountable for conducting analysis on marketplaces performance, which includes ongoing tracking of key metrics to inform action.

Requirements

  • Proficient with Microsoft Excel & PowerPoint.
  • Experience working with data & data analysis to inform decision making.
  • Ability to deliver reports and presentations to a high standard.
  • Experience with marketplaces accounts and / or eCommerce sites are a bonus.
  • Exhibits a strong understanding of ecommerce & marketplaces processes and the online retail industry as a whole.
  • Proven ability to deliver tasks and assignments in a timely manner.
  • Excellent communication skills - both verbal and written mandatory.
  • Demonstrated ability to work as a team player in a reliable and professional manner.
  • Experience communicating and building relationships with internal and external partners.
  • Strategic thinking and planning skills.
  • Advanced English proficiency required (business conversation level at least).
  • Basic proficiency in Portuguese is a nice to have.

Education and Experience Required

  • First-level university degree or equivalent experience.
  • Typically, 5-8 years of related and proved experience in ecommerce or marketplaces or digital marketing or digital business development.
  • Typically, 3-5 years of project development experience.