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Customer Service Specialist

hace 2 meses

Saltillo, Coahuila de Zaragoza, México Continental A tiempo completo

Job Summary

We are seeking a highly skilled Customer Service Specialist to join our team at Continental. As a key member of our logistics team, you will be responsible for ensuring the optimal use of our systems and tools to meet customer needs.

Key Responsibilities

  • Manage customer systems and control inventories to ensure timely and cost-effective supply chain operations.
  • Collaborate with cross-functional teams to resolve supply chain issues, including material shortages and allocations.
  • Optimize supply chain time and cost through data-driven decision making.
  • Develop and maintain strong relationships with customers to ensure their needs are met.

Requirements

  • Bachelor's degree in International Business, Industrial Engineering, or related field.
  • Proficient English language skills, both written and verbal.
  • Experience in supply chain management, material procurement, and customer service.
  • Proficiency in SAP SD & MM.
  • Strong problem-solving and team work skills.

About Us

Continental is a leading technology company that develops innovative solutions for sustainable and connected mobility. We offer a dynamic and challenging work environment that values collaboration, innovation, and customer satisfaction.