Customer Service Representative
hace 2 semanas
We are seeking a skilled Customer Service Representative to deliver exceptional customer experiences to our Steelcase customers. As a key member of our team, you will be responsible for providing top-notch support through various communication channels.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Utilize strong communication and interpersonal skills to build rapport with customers and provide personalized support.
- Work collaboratively with internal teams to ensure seamless customer experiences.
- Analyze customer feedback and use insights to improve service delivery.
- Stay up-to-date with product knowledge and industry trends to provide informed support.
Requirements:
- Bachelor's degree in a related field or equivalent experience.
- Exceptional customer service skills and a passion for delivering outstanding experiences.
- Strong communication and interpersonal skills, with the ability to work effectively with diverse customer groups.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Proficiency in using technology to manage customer interactions and data.
About Steelcase:
At Steelcase, we put people at the center of everything we do. We believe that work should be a source of inspiration and fulfillment, and we're committed to creating spaces that help people thrive. Join our team and be part of a global organization that's dedicated to making a positive impact.
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