Customer Service and Support Professional

hace 1 semana


Guadalajara, Jalisco, México Intel A tiempo completo
Job Overview:
As a Customer Service and Support Professional at Intel, you will be responsible for managing customer relationships, resolving issues, and improving customer satisfaction. This role requires excellent communication and interpersonal skills, as well as problem-solving and analytical abilities.

Key Responsibilities:
  • Handle customer inquiries via various channels, including phone, email, or chat.
  • Provide solutions to customer complaints and concerns, escalating complex issues to senior team members or management when necessary.
  • Collaborate with internal teams to resolve customer issues efficiently.
  • Analyze customer feedback to improve services and identify areas for growth.


Requirements:
  • High school diploma or equivalent required; bachelor's degree in a related field preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Strong problem-solving and analytical skills, with the ability to analyze customer feedback and identify opportunities for improvement.
  • Able to work independently and collaboratively as part of a team.
  • Ability to adapt to changing priorities and deadlines.


Estimated Salary Range:
$60,000 - $80,000 per year, depending on experience and qualifications.

About Us:
At Intel, we value our employees' contributions and offer a range of benefits to support their professional and personal growth. We are committed to creating an inclusive and diverse workplace that fosters innovation and collaboration.

Why Work at Intel:
Intel offers a dynamic and challenging work environment that provides opportunities for growth and development. Our employees are passionate about delivering exceptional results and making a positive impact in the world.

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