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Customer Insights Manager
hace 2 meses
About the Role:
We are seeking a highly skilled Customer Analytics Manager to join our team at Hewlett Packard. As a key member of our organization, you will be responsible for analyzing customer data to drive business growth and improve customer experience.
Key Responsibilities:
- Analyze customer data to identify trends and insights that inform business decisions
- Develop and maintain customer segmentation models to target high-value customers
- Collaborate with cross-functional teams to implement data-driven marketing strategies
- Design and implement customer retention programs to reduce churn
- Develop and maintain dashboards and reports to track key performance indicators
Requirements:
- Proven experience in customer analytics and data-driven decision making
- Strong technical skills in SQL, data visualization tools, and marketing automation platforms
- Excellent communication and collaboration skills
- Ability to work in a fast-paced environment and prioritize multiple projects
About Hewlett Packard:
Hewlett Packard is a global technology company that operates in over 170 countries. We are committed to creating technology that makes life better for everyone, everywhere. Our company values diversity, equity, and inclusion, and we strive to create a culture where everyone can be themselves and bring their authentic self to work.