Customer Engagement Manager

**Key Responsibilities:**As a Customer Engagement Manager at Hewlett Packard, you will serve as the primary point of contact for regular customer accounts and top-tier customers, handling daily operational matters. Your role will involve resolving operational issues that may arise from the end-to-end sales process, including order status, returns, and...

Job Summary: We are seeking a highly skilled Customer Engagement Manager to join our US Consumer Order Management team. As a key member of our team, you will be responsible for delivering exceptional customer experiences through process efficiencies, internal/external collaboration, and process knowledge.Key Responsibilities:Act as a first point of contact...

Job SummaryWe are seeking a highly skilled Customer Engagement Manager to join our team. As a key member of our customer support organization, you will be responsible for leading the resolution of moderately complex customer issues.Key Responsibilities:Act as the first point of contact for top-tier retail customer accounts with high complexity, coordinating...

Job SummaryWe are seeking a highly skilled Federal Customer Engagement Manager to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our federal customers.ResponsibilitiesAct as a first point of contact for regular, ongoing customer accounts on daily operational...

**Key Responsibilities**:As a Customer Engagement Manager 3, you will lead a team of individual contributors to resolve moderately complex issues. You will act as the first point of contact for top-tier retail customer accounts with high complexity, coordinating support on a broad range of daily operational matters. Your key responsibilities will include...

Job SummaryWe are seeking a highly skilled Federal Customer Engagement Manager to join our team at Hewlett Packard. As a key member of our sales operations team, you will be responsible for providing exceptional customer service and support to our federal customers.ResponsibilitiesAct as a first point of contact for regular, on-going customer accounts and...

**Job Summary**This role is responsible for acting as the point of contact for addressing customer concerns, managing records of interactions, and sharing insights with internal teams. The role collects and analyzes customer feedback, escalates complex issues, and assists in identifying opportunities for cross-selling or upselling.**Key...

Job Title: Engagement and Operations ManagerJob Summary:We are seeking a highly skilled Engagement and Operations Manager to join our team at Hewlett Packard. This role will be responsible for developing and executing strategies for internal and external engagement and communication, as well as driving operational excellence across the organization.Key...

At Hewlett Packard, we're committed to excellence and innovation. As a Customer Engagement Management Advisor, you'll play a vital role in ensuring our customers receive exceptional support.Key Responsibilities:Act as the primary point of contact for regular customer accounts, addressing daily operational matters and resolving issues that may arise from the...

**Key Responsibilities:**- Serve as the primary point of contact for regular customer accounts and top-tier customers, handling daily operational matters.- Resolve operational issues arising from the sales process, including order status, returns, deliveries, invoicing, and financial post-sales programs.- Collaborate with other functions and organizations to...

**Key Responsibilities:**    Serve as the primary point of contact for regular customer accounts, addressing daily operational matters and resolving issues that may arise from the sales process.    Collaborate with internal teams and organizations to resolve customer support issues, including sales, supply chain, and logistics.    Provide phone...

**Job Summary**- As a key member of the Hewlett Packard team, this role is responsible for acting as the primary point of contact for addressing customer concerns while maintaining accurate records of all interactions to share insights with internal teams. The role involves collecting and analyzing customer feedback, escalating complex issues, and...

Job SummaryThis role is responsible for acting as the point of contact for addressing basic returns related customer concerns while managing records of all interactions to share insights with the internal teams. The role collects and analyzes customer feedback, escalates complex issues, and assists the team in identifying opportunities for cross-selling or...

**Strategic Engagement and Operations**This role will develop and execute a strategy for internal and external engagement and communication, leveraging all available channels to drive impact and measure success through employee and external customer/partner feedback.**Operations Excellence**The Print Marketing SPO office is responsible for delivering...

About the RoleWe are seeking a highly skilled Customer Analytics Manager to join our team at Hewlett Packard. As a key member of our organization, you will be responsible for analyzing customer data to better understand our customers and drive business growth.Key ResponsibilitiesAnalyze customer data to identify trends and insights that inform business...

Job SummaryWe are seeking a highly skilled Sales Compensation Engagement Lead to join our team at Hewlett Packard. As a key member of our sales operations team, you will be responsible for leading market engagement with L2 and L3s for LATAM, overseeing all activities E2E related to sales compensation. This is a challenging and rewarding role that requires...

**Key Responsibilities:**Leads the market engagement with L2 and L3s for LATAM, overseeing all activities E2E related to sales compensation. Acts as a project manager for complex medium to large projects related to plan design, bonuses, business reviews, for the designated market.**Key Deliverables:**Owns highly complex business sensitive deliverables (cost...

**Job Summary**This role is responsible for enhancing customer satisfaction and resolving a variety of moderately complex issues while collaborating with cross-functional teams. The role maintains positive customer relationships, gathers and analyzes feedback, and tracks key performance metrics to share insights with management. The role participates in...

As a key member of the Hewlett Packard team, we are seeking a highly skilled Customer Analytics Manager to join our organization. The ideal candidate will have hands-on experience with a focus on numbers and querying databases to build out use cases and dashboards.Key Responsibilities:• Analyze customer data to better understand customer behavior and...

About IntouchCXWe are a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the world, we are dedicated to providing remarkable customer experiences for the world's most innovative brands.About the JobWe are currently hiring full-time and...