Order Management Specialist
hace 4 días
About the Role
Arista Networks is seeking a highly organized and detail-oriented Order Management Representative to join our team. As a key member of our sales operations team, this role will be responsible for processing orders from our North and South America-based customers and ensuring timely delivery while providing exceptional customer service.
Key Responsibilities
- Process purchase orders from Arista's partners and end-customers, ensuring accuracy and adherence to contractual agreements
- Coordinate shipping logistics and verify product support requirements for customers
- Collaborate with the sales team to resolve customer issues and maintain a thorough understanding of channel sales models and product offerings
- Ensure timely resolution of backlogged orders and track cancellations for accurate processing
- Maintain organized records and perform other duties as required to support business operations
Requirements
- 5+ years of experience in sales, specifically orders management and software maintenance renewals
- Excellent organizational and communication skills, with the ability to work independently and as part of a team
- Strong attention to detail and ability to interpret contractual terms and conditions
- Proficiency in shipping logistics and knowledge of North and South America shipping terms
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