Senior Order Operations Specialist

hace 4 semanas


Guadalajara, Jalisco, México Ibm A tiempo completo
About the Role

Join IBM Consulting, a leading business and technology transformation firm, as an experienced Order To Cash Specialist Senior. In this key position, you will be responsible for handling complex transactions and processes across various departments, including Marketing, Sales, Product Development, Delivery, Finance, and Supply Chain.

Key Responsibilities:

  • Proficiently manage and execute Lead to Cash processes with expertise in this space.
  • Develop and implement innovative process initiatives to meet client requirements.
  • Deploy leading-edge solutions to match client tactical and strategic needs.
  • Collaborate with CxO layers to plan and manage operational capacity.
  • Communicate effectively with CxO executive levels to provide evidence.

Requirements:

  • Minimum of 5 years in an Order To Cash role.
  • C1 proficiency in English and native fluency in Spanish, both written and spoken.
  • Ability to work flexible shifts to support client hours of operation.
  • Excellent communication skills, problem-solving ability, and focus on delivering exceptional service.
  • Experience in Reconciliation, Stop Payment, ACH Return Items, Bank Modification, Invoicing, CMD, Jira Service Desk Tickets.

About IBM Consulting:

IBM Consulting is a global professional services business that offers strategy, experience, technology, and operations services to leading companies worldwide. Our team is dedicated to accelerating client businesses through collaboration and the responsible use of technology.



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