Quality Assurance Specialist

hace 3 días


Guanajuato, Guanajuato, México Wella Company A tiempo completo
About the Role

We are seeking a highly organized and detail-oriented Quality Assurance Specialist to join our External Operations (EXO) Quality team. As a key member of our Americas EXO Quality team, you will be responsible for administrative tasks in quality for Third Party Manufacturers (TPMs).

Key Responsibilities
  • Manage regular product inspections and the release process in SAP
  • Report, manage, and investigate product non-conformances and complaints in collaboration with the TPM and relevant internal functions
  • Perform Complaint Trend Analysis on a monthly basis
  • Prepare monthly Scorecard for all Americas TPMs
  • Review Batch records, COAs and communicate with TPM for any discrepancy
What You'll Bring

To succeed in this role, you will need excellent analytical and problem-solving skills, as well as strong communication and collaboration skills. You will be working closely with internal teams and external partners, so the ability to build strong relationships and work effectively in a team environment is essential.

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and detail-oriented individual who is passionate about quality and customer satisfaction, we encourage you to apply for this exciting opportunity.



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