Business Process Analyst III

hace 1 mes


Santa Catarina, Nuevo León, México Caterpillar A tiempo completo
Career Opportunity

Caterpillar Inc. is seeking a highly skilled Business Process Analyst III to join our Digital Supply Chain team. As a key member of our team, you will be responsible for leading the deployment and adoption of our Network Planning and Execution (NPE) tools within the enterprise.

Key Responsibilities
  • Lead the deployment of NPE modules with regional facilities and suppliers in NA and SA regions
  • Support the adoption of NPE modules within the enterprise and externally with the supply base through training, addressing data discrepancies, and working with procurement/supply chain teams for supplier capacity data
  • Execute customer support processes and activities for the implementation of new or existing functionalities
  • Help with design, test, and implementation of new or enhanced functionalities within NPE modules
  • Translate client requirements to functional documentation, participate in technical designs, and test plans with coaching and training
  • Understand customer improvement feedback and collaborate with digital product owners to identify opportunities in product roadmaps for improvements
Requirements
  • Business Analysis: Knowledge of business analysis and the set of tasks, techniques, and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders
  • Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems
  • Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers
  • User Acceptance Testing (UAT): Knowledge of UAT activities, tasks, tools, and techniques; ability to design, implement, and evaluate acceptance tests for end-users
About Caterpillar

Caterpillar Inc. is a global leader in the design, manufacture, and sale of heavy machinery, engines, and financial products. We are committed to making a positive impact on the world by building stronger, more sustainable communities. Our team is passionate about innovation, customer satisfaction, and employee development.



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