Operations Support Specialist with Data Management Expertise

hace 2 días


Xico, México Citi A tiempo completo

Citi seeks a highly skilled Operations Support Specialist to join its team in Mexico City. This is an entry-level position that requires providing operations support services, including record/documentation maintenance, storage & retrieval of records, account maintenance, imaging, and the opening of accounts in coordination with the Operations - Core Team.

The overall objective of this role is to provide day-to-day operations support in alignment with Citi's operations support infrastructure and processes. The successful candidate will serve as the liaison between operations staff, relationship managers, project managers, custodians, and clients.

Key Responsibilities:

  • Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research
  • Conduct basic analysis and research as well as workflow management
  • Support an expansive array of products and services
  • Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed

Requirements:

  • 1-3 years of relevant experience
  • Experience working in a business office or operational environment
  • Proficient computer and math skills with a focus on complex databases and spreadsheets
  • Demonstrates technical and administrative expertise
  • Consistently demonstrates attention to detail
  • Demonstrated knowledge of activities, policies, and procedures of a basic work area

Education:

High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

About the Position:

The Ops Support Specialist 4 serves as the main point of contact for operations staff, ensuring seamless communication and collaboration. This individual must possess excellent problem-solving skills, analytical thinking, and strong communication abilities.

Location:

Avenida Revolución No. 1267, Col. Los Alpes, Ciudad de México

Job Type:

Full-time

Estimated Salary: $60,000 - $80,000 per year

About Citi:

Citi is an equal opportunity and affirmative action employer. We are committed to diversity and inclusion in the workplace.



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