Quality Assurance Manager

hace 2 días


Ciudad de México, Ciudad de México Wallenius Wilhelmsen A tiempo completo
Job Summary:

As a Quality Assurance Manager at Wallenius Wilhelmsen, you will be responsible for ensuring timely delivery of reports and analysis required by customers. You will also oversee the quality department to ensure compliance with established standards.

Key Responsibilities:

  • Resolve quality-related problems and manage the WOW system.
  • Generate quality alerts in the event of any incident and attend weekly and monthly meetings with clients.
  • Make weekly reports to present to the client and follow-up on audit findings.
  • Monitor damage and prepare monthly reports for damage collection (when applicable).
  • Coordinate the documentation and follow-up of non-conformities and corrective/preventive actions.
  • Communicate the results of quality inspections to the supervisor and propose actions to improve performance.
  • Foster a culture of quality throughout the organization, promoting responsibility and commitment to excellence.
  • Lead continuous improvement initiatives to optimize the quality and efficiency of processes.
  • Supervise and coordinate the activities of the quality inspectors and update work instructions.
  • Resolve quality-related conflicts in an effective and timely manner.
Requirements:

Education: Industrial Engineering, Business Management or equivalent degree.

Knowledge: Basic management of office software, personnel management, ISO 1 (essential), AIAG/IATF, FMEA, MSA, CP, SAP, KPI, standard and automatic vehicle management (valid license).

Experience:

Language: Intermediate English.



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