Global Services Support Associate LAC
hace 1 semana
SAP is a leading enterprise application software company that has been empowering businesses to run better for over 50 years. With a strong focus on innovation and customer satisfaction, we offer a wide range of services to help our clients achieve their goals.
We are currently seeking a highly skilled Global Services Support Associate to join our team in the Latin America region. As a key member of our Customer Business Support (CBS) team, you will be responsible for providing top-notch support to our customers, ensuring that they receive the best possible service and experience with our products.
Key Responsibilities:
- Process and develop consulting opportunities in existing SAP Services deals using SAP tools and processes
- Contribute to revenue growth and profitability by processing profitable services sales deals in existing customers and achieving business targets
- Work with cross-functional teams to ensure seamless execution of end-to-end deal process related to customer services opportunities
- Develop strong relationships with internal stakeholders, including Services Sales teams, Commercial Business Partners, and Education to ensure compliance, data clarity, contract, and revenue safeguarding
- Support the overall relationship between the customer, partners, and SAP to ensure all opportunities are maximized and sales bids are successful
About the Role:
This is an exciting opportunity to work with a talented team of professionals who are passionate about delivering exceptional results. As a Global Services Support Associate, you will have the chance to make a real impact on our customers' success and contribute to the growth and development of our business.
Requirements:
- Bachelor's degree in a relevant field, such as Business Administration, Marketing, or Communications
- At least 2 years of experience in a similar role, preferably in a fast-paced and dynamic environment
- Excellent communication and interpersonal skills, with the ability to build strong relationships with internal stakeholders and customers
- Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions
- Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint
What We Offer:
SAP is committed to creating a diverse and inclusive workplace that values creativity, innovation, and collaboration. As a member of our team, you can expect:
- A competitive salary of $80,000 - $100,000 per annum, depending on your experience and qualifications
- A comprehensive benefits package, including health insurance, retirement savings, and paid time off
- Opportunities for professional growth and development, including training and mentorship programs
- A collaborative and dynamic work environment, with a strong focus on teamwork and innovation
About Us:
SAP is a global leader in enterprise application software, helping organizations of all sizes and industries run better. Our innovative solutions enable businesses to operate more efficiently, effectively, and sustainably, while also driving growth and profitability. With over 400,000 customers worldwide, SAP is proud to be a market leader in enterprise application software and related services.
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