Customer Support Specialist
hace 7 días
SAP is a leading provider of enterprise software solutions, empowering businesses to run at their best. With over four hundred thousand customers worldwide, we help organizations work together more efficiently and make data-driven decisions.
Our CultureWe foster a culture of inclusion, innovation, and collaboration. Our employees are passionate about making a difference, and we offer opportunities for personal growth and development. At SAP, you can bring out your best.
The RoleWe are seeking a Customer Support Specialist to join our team in the LAC region. As a Business Operations Associate, you will be responsible for processing consulting opportunities in existing SAP Services deals using SAP tools and processes.
Your key tasks will include:
- Working with cross-functional teams to process relevant functions from portfolio and support sales, presales, delivery operations, legal, regional controlling, GFSS, and sales operations.
- Key touchpoints with internal finance groups: Controllers, Project Controllers, Sales Operations, Commercial Business Partners, Education to ensure compliance, data clarity, contract and revenue safeguarding.
- Collaborating with the Services Account Executive (SAE) within the customer account, supporting the overall relationship between the customer, partners, and SAP to ensure all opportunities are maximized and sales bids are successful.
- Seeking continuous improvement to simplify processes and improve efficiency.
You will be required to undergo a background verification with an external vendor.
What We OfferAs a Customer Support Specialist, you can expect a competitive salary of $65,000 - $85,000 per annum, depending on location and experience. We also offer a range of benefits, including:
- A highly collaborative and dynamic work environment.
- Ongoing training and professional development opportunities.
- A comprehensive health and wellness program.
- A flexible working model that supports work-life balance.
We are committed to equality and inclusion in the workplace, and we welcome applications from diverse candidates.
-
IT Support Specialist
hace 1 mes
San Pedro Garza García, Nuevo León, México Sonoco A tiempo completoIT Support SpecialistAt Sonoco, we are seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our IT systems.Key Responsibilities:Assist with inventory management of IT hardware, software, and location...
-
Procurement Support Specialist
hace 3 semanas
San Pedro Garza García, Nuevo León, México Sap A tiempo completo**Empowering Global Procurement Excellence**At SAP, our mission is to empower global procurement teams to achieve excellence in their respective fields. We're seeking a highly skilled and dedicated individual to join our team as a Procurement Support Specialist.**Key Responsibilities**Enable customers to implement and operate SAP procurement solutions...
-
Customer Experience Specialist
hace 1 semana
San Pedro Garza García, Nuevo León, México CEMEX A tiempo completoJob DescriptionCEMEX seeks a Customer Experience Specialist to enable exceptional customer loyalty and satisfaction through metrics implementation and analysis. The ideal candidate will encourage positive interactions between CEMEX and its customers by defining and following up on action plans of improvements and remediation. The role requires managing the...
-
Salesforce Support Specialist
hace 4 semanas
San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completoAs a Salesforce Support Specialist at Johnson Controls, you will play a critical role in providing exceptional support to our internal users of the Global Products CRM (GPCRM) Salesforce Org. Your primary responsibility will be to respond to questions and requests in a timely and efficient manner, ensuring that our users receive clear and accurate...
-
Salesforce Technical Support Specialist
hace 4 semanas
San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completoAs a Salesforce Technical Support Specialist at Johnson Controls, you will be responsible for providing top-notch support to internal users of our GPCRM Salesforce Org. Your primary goal will be to deliver clear answers to questions and requests, and to quickly identify solutions for presented problems. You will work closely with various stakeholders across...
-
Sales Support Specialist
hace 4 semanas
San Pedro Garza García, Nuevo León, México Ruhrpumpen A tiempo completo**Position Overview**Ruhrpumpen seeks a highly skilled Sales Support Specialist to coordinate customer processes and build strong client relationships. This role requires excellent communication skills and the ability to facilitate collaboration between departments.**Key Responsibilities:**- Coordinate vendor approval processes to facilitate global sales-...
-
Expert Procurement Support Specialist
hace 3 días
San Pedro Garza García, Nuevo León, México Sap A tiempo completoWe offer a competitive salary of $65,000 - $90,000 per year.The Technical Support (TS) team provides global support services to customers using SAP Intelligent Spend and Business Network (ISBN) product areas within the Customer Support organization.As an Expert Procurement Support Specialist, you will be responsible for assisting our customers in resolving...
-
Service Coordinator
hace 4 semanas
San Pedro Garza García, Nuevo León, México Skidata México A tiempo completoAt Skidata México, we are seeking a highly skilled Service Coordinator - Support Specialist to join our Support Center team. This role is responsible for ensuring the optimal performance of our 1000 SKIDATA installations in North America. The successful candidate will be responsible for supporting customer service activities, enhancing productivity, and...
-
Solution Support Specialist, Procurement
hace 4 semanas
San Pedro Garza García, Nuevo León, México Sap A tiempo completo**Empowering Customer Success**At SAP, we strive to create a workplace that fosters collaboration, innovation, and a shared passion for delivering exceptional customer experiences. Our team is dedicated to helping customers achieve their goals by providing expert support and guidance.We are seeking a highly skilled Solution Support Specialist to join our...
-
Customer Service Specialist
hace 3 semanas
San Pedro Garza García, Nuevo León, México E80 Group A tiempo completoE80 Group, a multinational leader in intralogistics solutions, is seeking a skilled Customer Service Specialist to join their team.As a Customer Service Specialist - Import/Export, you will play a crucial role in ensuring the highest level of customer satisfaction by engaging with clients to discuss spare parts orders, availability, and delivery...
-
San Pedro Garza García, Nuevo León, México Skidata México A tiempo completoAt SKIDATA México, we're seeking a highly skilled Service & Client Support Specialist to join our dynamic team. This individual will play a crucial role in ensuring the smooth operation of our 1000+ installations across North America.The successful candidate will be responsible for coordinating service requests, scheduling preventative maintenance visits,...
-
Administrative Support Specialist
hace 4 semanas
San Pedro Garza García, Nuevo León, México Tyson Foods A tiempo completoJob Summary:We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Tyson Foods. As an Administrative Support Specialist, you will be responsible for maintaining accurate and up-to-date records of our company's foreign trade operations, including imports and customs brokers. You will also be responsible for...
-
Salesforce Technical Support Specialist
hace 1 semana
San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completoAbout the RoleWe are seeking a highly skilled Salesforce Technical Support Specialist to join our team at Johnson Controls. As a member of our Global Products CRM Business Support Team, you will play a critical role in providing exceptional support to internal users of our Salesforce Org.Job DescriptionThe successful candidate will be responsible for...
-
SAP Procurement Support Specialist
hace 1 mes
San Pedro Garza García, Nuevo León, México SAP A tiempo completoAbout SAPSAP is a leading provider of enterprise software solutions, helping organizations run better and improve their performance. Our mission is to enable our customers to bring out their best and achieve their goals.Job SummaryWe are seeking a highly skilled and motivated Procurement Support Specialist to join our team. As a key member of our Procurement...
-
Payroll Support Specialist
hace 5 días
San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completoJob DescriptionWe are seeking a skilled Payroll Support Specialist to join our team at Johnson Controls. In this role, you will be responsible for providing payroll inquiry and transaction support to employees, managers, HR Business Partners, and HR professionals.Main ResponsibilitiesAssist on payroll & tax-related inquiries to Johnson Controls employees and...
-
Solution Support Engineer, Procurement Expert
hace 3 semanas
San Pedro Garza García, Nuevo León, México SAP A tiempo completoUnlock Your Potential in Procurement SupportSAP is seeking a highly skilled and motivated Procurement Support Specialist to join our team. As a key member of our global support organization, you will play a critical role in delivering exceptional customer experiences and driving business growth.About the RoleProvide timely and effective support to customers...
-
Operations Coordinator
hace 1 día
San Pedro Garza García, Nuevo León, México Steelcase A tiempo completoWe are seeking a highly skilled Operations Coordinator - Customer Experience Specialist to join our team at Steelcase. This role will play a critical part in ensuring customer satisfaction and driving business growth.About the RoleAs an Operations Coordinator - Customer Experience Specialist, you will be responsible for working closely with the team and...
-
Customer Insights Specialist
hace 1 mes
San Pedro Garza García, Nuevo León, México CEMEX A tiempo completoJob Title: Customer Insights AdvisorJob Summary:We are seeking a highly skilled Customer Insights Advisor to join our team at CEMEX. The successful candidate will be responsible for enabling exceptional customer loyalty and satisfaction globally, through metrics implementation and analysis, and encouraging positive interactions between CEMEX and its...
-
Pediatric Patient Support Specialist
hace 4 semanas
San Pedro Garza García, Nuevo León, México Pediatric Associates A tiempo completoAt Pediatric Associates Family of Companies, we are dedicated to providing exceptional pediatric care to our patients, and we are seeking a talented Pediatric Patient Support Specialist to join our team.Company Overview: Pediatric Associates was founded in 1955 in Hollywood, FL, with a passion for delivering clinician-led, evidence-based medical care. As a...
-
Operations Support Specialist
hace 3 semanas
San Pedro Garza García, Nuevo León, México Citi A tiempo completoThe Operations Support Specialist will provide day-to-day operations support services, including record/document maintenance, storage and retrieval of records, account maintenance, imaging, and the opening of accounts in coordination with the Operations-Core Team.**Responsibilities:**Update help content used by Knowledge Hub end-users to service client...