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Marine Automation Service Engineer
hace 2 meses
Job Summary: We are seeking an experienced Automation Service Engineer to join our team at Valmet Corporation. As a Marine Automation Service Engineer, you will be responsible for providing day-to-day service and support to our marine customers, including emergency services globally. You will work on advanced automation systems on marine and cruise ship-type vessels, executing small-scale service add-ons and projects, and participating in DCS upgrades with our product line and operations team.
Key Responsibilities:
- Provide demand services to ships visiting US and Caribbean ports.
- Complete most of the work while the ships are in service and dry-docked.
- Execute upgrade projects together with Valmet's global marine teams.
- Provide customers with continual service and maintain customer relationships utilizing all required Valmet resources.
- Follow up with customers on any service project implementations to maintain high customer satisfaction.
- Uncover possible capital or service sales and report those to the sales team for follow-through.
- Help to grow the overall marine business.
- Work with the local team and global team to provide 100% customer satisfaction.
- Generate reports during service visits to document work accomplished and the value your service has provided for the customer.
Requirements:
- Bachelor's degree (or higher) in automation, electrical, or IT.
- Equivalent professional experience and competences will be considered.
- In-depth experience in Valmet DNA and XDi systems is preferred, understanding of marine applications, and preferably years of experience working in the marine industry.
- Knowledge of instrumentation and installation of marine automation systems.
- Knowledge of PLC programming and IT network.
- Candidates should show leadership skills, have experience with team building, expertise in troubleshooting, understanding the customers' process with the automation interaction, motivating others, and conflict resolution.
- High level of initiative, ability to prioritize and multitask well, and build relationships with customers, co-workers, and international partners.
- Fluency in English is required, and other languages will be considered a plus.
- Willingness and ability to travel as needed, up to 75% of their time.
About Valmet Corporation: Valmet is a leader in the pulp and paper, marine, and energy industries globally with over 17,000 professional personnel. We are looking for the best talent who want to lead our automation division to move our customers' performance forward. We offer a dynamic work environment that values an innovative culture and suits development-minded people who enjoy working in a fast-paced and energetic setting.
