Gaming Community Manager

hace 4 semanas


Xico, México Localizationacademy A tiempo completo
Job Title: Freelance Player Support Agent

At Localizationacademy, we're seeking a highly skilled and passionate Freelance Player Support Agent to join our team. As a key member of our community management department, you'll be responsible for providing top-notch support to gamers worldwide.

Key Responsibilities:
  • Process user inquiries and resolve issues through our ticketing system
  • Respond to queries on social media, forums, and blogs
  • Develop in-depth knowledge of various games to offer expert advice
  • Collaborate with community managers to create engaging content and strategies
  • Support the development of studio-wide community initiatives
Requirements:
  • Experience in translation, communication, customer service, or a related field
  • Fluency in French, Arabic, and English
  • Strong written and verbal communication skills
  • Passion for gaming and experience in the gaming industry (a plus)
  • Basic knowledge of social media and MS Office
  • Excellent organizational skills and ability to multitask
  • Strong analytical and problem-solving skills
What We Offer:
  • A dynamic and multicultural work environment
  • Ongoing training and professional development opportunities
  • The chance to work on diverse gaming projects and hone your skills
  • A competitive compensation package

We're an equal opportunities employer and welcome applications from diverse candidates. By applying, you confirm you've read and accepted our Privacy Policy.



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