Business Center Operations Manager
hace 4 semanas
About the Role
We are seeking a skilled and experienced Community Manager to join our team at Regus. As a Community Manager, you will be responsible for the smooth operation of our business center, ensuring a great working environment for our customers and a high level of customer satisfaction.
Your Key Responsibilities
- Motivate your team to create a great working environment and ensure customer satisfaction and retention.
- Manage the daily operations of the center, including welcoming customers, handling sales support, and resolving issues.
- Develop and implement strategies to improve customer satisfaction and retention.
- Collaborate with the sales team to identify new business opportunities and develop sales strategies.
- Provide excellent customer service, ensuring a positive experience for our customers.
About You
We are looking for someone who has experience in customer service and leadership, with strong communication and problem-solving skills. You should be able to work independently and as part of a team, with a positive and enthusiastic attitude. You should also be comfortable using MS Office and other basic IT equipment, and have a B1 or higher level of English communication skills.
What We Offer
We offer a competitive total compensation package, including a generous paid time off plan, paid company holidays, a quarterly bonus plan program, and training and development opportunities. You will also have the opportunity to work in a bright and inspiring work environment, with a professional workplace community.
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