Implementation Manager
hace 3 semanas
BlueOptima Group is seeking an experienced Implementation Manager to join our team. As an Implementation Manager, you will be responsible for directly managing the onboarding of new clients onto our platform, ensuring a seamless and efficient experience.
Key Responsibilities:- Directly manage the onboarding of new clients, planning the overall timeline and setting expectations.
- Support clients in installation and configuration of our platform.
- Ensure consistency in delivery, reducing the onboarding time and enabling account stability.
- Manage and improve customer experience during the onboarding phase.
- Train and onboard system administrators to independently manage the system.
- Support the rollout of new features from our engineering function.
- Experience working directly with clients, preferably in an administrative setting.
- Detail-oriented and proactive problem-solver.
- Drive and motivation to succeed.
- Strong communication and presentation skills.
- Goal-driven attitude and desire to deliver client solutions in an enterprise setting.
- Good time-management and organisation to balance workload across multiple clients.
- Global team with a creative, innovative and welcoming mindset.
- Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success.
- Freedom to create your own success story in a high-performance environment.
- Training programs and Personal Development Plans for each employee.
- 25 vacation days (from day one) + 7 extra bank holidays.
- Savings Fund (5% contributions from Employer and 5% from Employee).
- Major medical insurance, Vision and Dental (Extended to spouse and children).
- 12 Weeks Paid Maternity and Paternity Leave.
- Work from Home Equipment allowance.
- Flexible Work from Home policy - 2 days home p/w.
- Flexible Work from Long Distance - 4 weeks a year.
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