Executive Director of Operations

hace 2 días

Xico, México Hsbc A tiempo completo
About the Role

We are seeking a highly skilled and experienced professional to join our team as a Vice President of Operations. As a key member of our organization, you will be responsible for overseeing the post-trade support activities, including collateral transaction processing, monitoring, and settlement.

Key Responsibilities:

  • Manage the team responsible for post-trade support activities, including collateral transaction processing, monitoring, and settlement.
  • Oversee the management of client services teams that cover allocation of block trades and affiliate trading reconciliation.
  • Act as a point of contact for the trading desk, monitoring exceptions in trade life cycle, break resolution, and escalation liaison with internal departments.
  • Investigate and resolve failing transactions, and act on escalated communications with clients for equity trades.
  • Act on any escalation to management or trading desk to protect the firm against risk exposure.
  • Act as an escalation contact and resolve settlement issues and collateral disputes.
  • Review and ensure that risk and control framework and escalation procedures are adhered to.
  • Drive process efficiencies to improve service quality.
  • Engage and build strong business and operations management relationships.
  • Drive overall business objectives.
  • Work in collaboration with the team to resolve issues.
  • Achieve set performance benchmark and target for each year.
  • Continuous increase of process knowledge through cross-training.
  • Engage with onshore business partners in communicating issues and/or escalations.
  • Liaise with external clients in order to resolve issues and/or answer queries.

Requirements:

  • A degree in Business or Finance would be preferred.
  • 3-5 years of investment banking experience would be recommended.
  • Proven track record in people management and running global teams. Experience of 3 - 5 years is required.
  • Understanding of Asian and European Markets for Settlements Operations.
  • A firm understanding, supported by accreditation of LEAN and 6 Sigma methodologies.
  • Strong understanding and knowledge of Equity products is preferred.
  • Able to demonstrate adequate understanding of front to back trade lifecycle process, stock lending product, operational risks, procedures, and controls.
  • Familiar working knowledge of associated technology.

About HSBC:

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfill their hopes and realize their ambitions.

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