Product Owner, Services Tools Expert

hace 1 semana


Ciudad de México, Ciudad de México Teradata Group A tiempo completo

About Teradata

Empowering businesses with data-driven insights is our mission at Teradata Group. We provide a comprehensive cloud analytics and data platform for AI that empowers users to make informed decisions.

The Role

This Product Owner position plays a crucial role in managing and overseeing core functions of our Professional Services Automation (PSA) application. The ideal candidate will have a deep understanding of key areas within the services business, including Resource Management, Project Management, and Financial Management.

You will be responsible for defining and driving consistent business processes across all geographies and services fulfillment teams. This involves developing and executing strategies to unlock the full value of Certinia and other tools supporting the global Professional Services organization.

Key Responsibilities:

  • Develop and execute strategies to enhance operational efficiencies, focusing on billability, productivity, and process improvements.
  • Actively participate in roadmap planning, tool evaluation, and testing to ensure technologies align with business needs.
  • Define, document, and implement best practices to ensure process consistency and alignment across global Professional Services teams.
  • Enhance data integrity by providing insights for leadership to make informed business decisions.
  • Track and analyze consulting metrics and KPIs to identify areas of growth or improvement.
  • Lead strategic projects that deliver key business insights and drive value across the organization.

Your Skills and Qualifications

To succeed in this role, you will need:

  • A minimum of 3-5 years of experience as a Product Owner in the Salesforce ecosystem, preferably with Professional Services Automation (PSA) experience.
  • Proven experience managing and optimizing Salesforce solutions.
  • Demonstrated ability to think creatively, drive process improvements, and enhance product experience for end-users.
  • Exceptional research and analytical skills.
  • Ability to work on multiple projects and priorities simultaneously.
  • Excellent communication skills, with the ability to present insights, technical concepts, and recommendations clearly to both technical and non-technical stakeholders.
  • Strong ability to gather and translate business requirements into actionable technology solutions, driving alignment across teams.
  • Experience with Agile methodologies and managing product backlogs, sprints, and roadmaps.

What We Offer

In addition to a competitive salary ($120,000 - $150,000 per year), we offer a range of benefits and opportunities for professional growth and development. Our team is dedicated to empowering businesses with data-driven insights, and we are looking for talented individuals to join us on this journey.



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