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Customer Service Representative
hace 2 meses
We are seeking a highly skilled Customer Service Representative to join our team at Alcon. As a key member of our Customer Service team, you will be responsible for delivering exceptional service to our customers, internal departments, and consumers.
Key Responsibilities- Process customer orders efficiently and effectively to ensure timely delivery of Alcon products.
- Provide customer service to Alcon's customers, internal departments, and consumers.
- Monitor product prices and ensure accurate billing and invoicing.
- Manage customer requests and complaints in a professional and timely manner.
- Collaborate with internal teams to resolve customer issues and improve service delivery.
- Bachelor's degree in Marketing, Administration, or a related field.
- 1-2 years of experience in customer service positions.
- Strong knowledge of Microsoft Office and SAP systems.
- English language proficiency (intermediate level).
- Opportunity to join a growing, early-stage organization built within a mature, stable global company.
- Friendly working environment and a diverse, highly motivated team.
- Individual career development plan and possible career growth within a newly created account.
- Truly international environment with daily interactions with colleagues and stakeholders from all over the world.
- Attractive benefits and compensation package.
- Flexible hours and remote work possibilities (min 3 days per week office-based).
