Bilingual Customer Service Representative

hace 3 horas


Xico, México Percepta International A tiempo completo
About the Role

We are seeking a highly skilled and multilingual customer service representative to join our team at Percepta International. As a customer service representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.

Key Responsibilities
  • Provide customer service to clients via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Collaborate with internal teams to resolve complex customer issues
  • Meet or exceed customer satisfaction targets
Requirements
  • High school diploma or equivalent required
  • 1 year or more of customer service experience required
  • Fluent in English and Spanish required
  • Excellent communication, problem-solving, and customer service skills required
What We Offer
  • Competitive hourly rate
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance
About Percepta International

Percepta International is a leading provider of customer service solutions. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients. Our team is passionate about customer service and is dedicated to providing the highest level of service to our clients.



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