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Customer Service Representative

hace 2 meses


Xico, México Konecta México A tiempo completo

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Konecta México.

About the Role:

As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product and service information to customers
  • Upsell and cross-sell products and services to customers
  • Meet or exceed customer satisfaction targets

Requirements:

  • High school diploma or equivalent
  • 6 months of call center experience
  • 18 years of age or above
  • Availability for full-time shift

What We Offer:

  • Competitive base salary of $14,000
  • All legal benefits
  • Training from Monday to Saturday
  • Growth opportunities
  • Job stability

About Us:

Konecta México is an international company with a presence in 24 countries across 3 continents. We are committed to being a socially responsible and inclusive company, and we do not discriminate for any reason, cause, or circumstance.