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HR Services and Lifecycle Specialist
hace 1 mes
Job Summary
Ingredion Global Business Services, S.A. de C.V. is seeking an HR Services and Lifecycle Specialist to provide customer service and support to internal employees. The ideal candidate will have a strong understanding of HR policies and practices, as well as excellent communication and problem-solving skills.
Key Responsibilities
- Provide customer service and support to internal employees via various intake channels.
- Manage HR data and transactional processing, including org management transactions and new hire information.
- Process data changes in HR systems and audit system/data.
- Conduct research related to specific inquiries and execute compliance-related activities.
- Understand available standard reports to support customers.
Requirements
- University Degree or equivalent experience in a related field.
- 1-2 years customer service experience, ideally in a service center.
- Advanced English level (written and verbal) is a must.
- Portuguese is a huge plus.
- Proven time management skills, and a strong sense of urgency.
- Ability to quickly comprehend requirements and carry out transactions in accordance with set standards.
- Ability to establish effective professional working relationships.
- Problem-solving skills and a customer service orientation.
- Strong work ethic, integrity, and personal accountability.
- Strong communication and interpersonal skills and a collaborative team spirit.
- Proficient use of applicable technology and MS Office.
Relocation Available
No