Air Import Coordinator

hace 1 mes


Guadalajara, Jalisco, México Expeditors A tiempo completo

**Company Overview**

Expeditors is a global logistics company that connects businesses with international trade opportunities. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents.

Our mission is to provide customized solutions and seamless, integrated information systems to satisfy the increasingly sophisticated needs of international trade.

**Job Summary**

We are seeking a skilled Air Import Agent to join our team. The successful candidate will be responsible for ensuring timely and accurate movement of freight, managing information correctly, and providing exceptional customer service within the Air Import Department.

**Key Responsibilities**

  • Monitor timely freight in all process flow
  • Ensure accurate and timely data entry into our operational system
  • Track and Trace Air Import Files and reporting to our customers
  • Use the local Air Import monitor on a daily basis and actions pendings
  • Provide complete set of documents timely to the customers
  • Ensure accurate and timely customer ́s billing
  • Be in constant contact with our customers about their international shipments, meeting customer service standards
  • Contribute to maintain good relationships with suppliers (Airlines, trucking companies, consignee ́s brokers and others involved)
  • Meet compliance at all times to regulations internal and external in accordance with government regulations
  • Understand department process flow, and looking for best practices to improve operational efficiency and productivity
  • Ensure all customers standard operating procedures in place and updated in Customer SOP
  • Meet KPI standards in accordance with the Company's procedures
  • Escalation of problems to Management when necessary
  • Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride

**Requirements**

  • A good understanding of Expeditors' Products and Services
  • Understanding of Air documentation and process
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
  • Pro-active, strong organizational skills
  • Good Microsoft Office and computer skills
  • Fluent in English

**Additional Information**

Meet company standards of 52 hours training per year, including as needed management/leadership training

**Education and Experience**

Bachelor ́s degree in International business (preferred). No experience needed.



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