Administrative Support Specialist
hace 1 mes
vacante en Hrpv Human Resources Puerto Vallarta
Descripción del puesto: Buscamos un Administrativo de Soporte con experiencia previa en roles similares, con habilidades excelentes de comunicación verbal y escrita. Responsabilidades:
- Atender a clientes y usuarios.
- Diseñar e implementar procesos para mejorar la eficiencia operativa.
- Analizar información para identificar problemas y oportunidades.
- Mantener relaciones constructivas con colegas y directivos.
- Proporcionar capacitación al personal sobre herramientas y sistemas CRM.
- Mantener actualizado el conocimiento sobre productos y servicios.
- Fomentar una cultura colaborativa dentro del equipo.
- Gestionar la documentación de proyectos y actividades.
Requisitos del candidato:
- Educación media superior.
- Experiencia laboral media como administrativo de soporte o en roles similares.
- Excelentes habilidades de comunicación, gestión de tiempo y multitarea.
- Dominio de Microsoft Office, incluyendo Excel, Word y PowerPoint.
- Conocimientos básicos de sistemas CRM, preferiblemente Salesforce.
- Nivel intermedio de inglés (B2). Herramientas tecnológicas que puedan utilizarse: Ayudas de productividad en línea (tareas pendientes, calendario, correo electrónico), así como aplicaciones especializadas en atención al cliente.
Beneficios:
- Servicio médico (IMSS) y vacaciones pagadas.
- Una salario competitivo entre $13,000 MXN y $15,000 MXN mensuales después de impuestos.
- Oportunidades de crecimiento y desarrollo profesional.
- Trabajo fijo de 8 horas diarias, lunes a viernes, sin campañas ni turnos nocturnos.
- Todos los días festivos mexicanos reconocidos.
- Aumentos salariales basados en desempeño.
- Programa de descuentos para cafetería, gimnasios, spas y más.
- Pago por todas las tardanzas según la ley.
- Ingresos periódicos durante las semanas de vacaciones anuales.
Criterios de evaluación:
- Entrevista inicial telefónica.
- Prueba de prueba de perfil de inteligencia emocional. En caso de corresponder podrá presentar su CURP RFC identificación oficial Prueba del domicilio NSS (IMSS)
- Encuesta de motivación y intereses para determinar cuáles de sus deseos coinciden con la propuesta de trabajo ofrecida por la empresa.
- Pruebas psicométricas adaptadas para conocer mejor tus valores profesionales individuales pero también tu predisposición a cambiarlos cuando es necesario.
Lugar de trabajo:
Se realizarán las entrevistas remotamente via video, dando prioridad al confort del aspirante.”,
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