Advanced Quality Assurance Professional
hace 2 meses
National General, a subsidiary of Allstate Corporation, is a leading provider of specialty personal lines insurance products. With a legacy dating back to 1939, we have established ourselves as a trusted partner for individuals and businesses seeking comprehensive insurance solutions.
The role of Advanced Quality Assurance Professional plays a critical part in ensuring the delivery of exceptional quality across our operations. This position is responsible for conducting thorough quality verifications of core business processes within designated areas of responsibility. Additionally, this role supports the implementation of consulting projects by gathering data, analyzing results, and identifying opportunities for process improvements.
Key Responsibilities:
- Supports the implementation of consulting projects through data-driven insights and research
- Monitors industry trends and customer needs to inform updates to policies and procedures
- Identifies process improvements based on performance data analysis compared to established quality standards
- Ensures timely completion of client-based feedback and corrective measures
- Interfaces with clients, relationship management, and leadership to ensure attainment of key performance metrics
- Provides expert guidance to maximize growth, improve business performance, and create value
- Maintains strong product and process knowledge with attention to detail
- Develops and maintains QA programs, formats, and documentation
Requirements:
- Bachelor's Degree (preferred)
- 0-2 years experience (preferred)
Compensation: The estimated annual salary for this role is $300,000 - $600,000, depending on experience and qualifications.
Benefits:
- A comprehensive benefits package, including medical, dental, and vision coverage
- A generous 401(k) matching program
- Professional development opportunities
- A dynamic work environment that fosters collaboration and innovation
About National General Holdings Corp.: As a member of the Allstate family of companies, National General traces its roots back to 1939. We have a financial strength rating of A- from A.M. Best and provide a range of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, and supplemental health insurance. Our subsidiaries offer a variety of insurance solutions, catering to diverse customer needs.
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