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Program Manager, Business Process Automation and Solutions Expert
hace 2 meses
We are seeking a highly skilled Program Manager to join our Business Process Automation and Solutions team at Amazon. As a Program Manager, you will be responsible for driving software development projects that support our Fulfillment Centers (FCs) operations.
Key Responsibilities- Project Definition and Support: Define projects with business owners, including requirements, resources, schedules, and post-launch impact tracking. Identify potential risks and address issues to ensure successful project delivery.
- Business Adoption Support: Prepare for project launches, address user feedback post-implementation, and track business impacts. Troubleshoot with engineers and other stakeholders to drive business adoption.
- Projects Roadmap: Build a projects development plan by prioritizing diverse projects based on business impacts vs. development efforts. Provide the best path forward to deliver the best solution in the long-term.
We're an engineering team based in Japan, with members from 12 different countries working together for Japan, Mexico, India, and other countries. This role is based in Mexico, working with local stakeholders but requires frequent business trips to Japan.
Requirements- 3+ years of experience in project management of software development or system implementation
- Comfortable in collaborating with multiple stakeholders across end-to-end Operations to define business requirements
- Familiar/have good knowledge in operations, able to discuss the business needs and quantitative business impacts of system development with stakeholders
- Ability to work autonomously in ambiguous situations, understanding of organizational and business direction
- Bachelor's degree in a relevant field (e.g., Computer Science, Engineering, or equivalent)
- Open to frequent business trips to Japan (mainly), possibly to other countries
- Proficient in both English and Spanish (business communication level)
- Familiarity with agile methodologies and PM/TPM work experience in software development team
- Track record of evaluating technical and business tradeoffs of different development options, and proposing the best short-term and long-term solutions
- Experience in working in MX Operations organization
- Experience in prioritizing projects based on ROI and reaching consensus with stakeholders
- Positive attitude towards ambiguous, complex, and rapidly changing environments
- Master's degree in a relevant field (e.g., Computer Science, Engineering)
- Open to international transfer to Japan
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
