IT Operations Specialist for Site Management

hace 7 días


Tepic, Nayarit, México Dräxlmaier Group A tiempo completo
Job Description

The IT Operations Specialist is responsible for ensuring the smooth operation of office and shop floor systems at our TEP site, adhering to ITSM processes, standards, and guidelines.

Main Responsibilities:
  • Act as deputy of IT responsible on-site according to MDM View Locations and serve as primary contact person for all functions at the site.
  • Recognize deviations and requirements on-site, initiating appropriate measures as needed.
  • Conduct root-cause troubleshooting (e.g. Problem Management) and potentially lead changes (e.g. change coordinator).
  • Operate on-site IT in a complex environment, based on valid guidelines and processes, integrating new hardware components into the infrastructure and installing new infrastructure systems according to specifications and guidelines.
  • Techncially lead on-site IT colleagues in solving complex inquiries related to office and shop floor environments.
  • Troubleshoot IT infrastructure in 1st level support and potentially in 2nd level support (e.g. hardware failure, log file entries, etc.).
About the Job

This role offers an estimated salary range of $60,000 - $80,000 per year, depending on experience and qualifications.

Required Skills and Qualifications

To succeed in this role, you should possess strong technical skills, excellent communication and problem-solving abilities, and a minimum of 3 years of experience in IT operations or a related field.

What We Offer

As part of the Dräxlmaier Group team, you can expect a dynamic work environment, opportunities for professional growth, and a competitive compensation package.


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