Mexico Sr Customer Solutions Manager
hace 1 mes
At Amazon Web Services Mexico S. De R.L. De C.V., we are seeking a highly skilled Sr Customer Solutions Manager to join our team. As a key member of our customer-facing organization, you will be responsible for driving cloud adoption and delivering transformational outcomes for our customers.
Key Responsibilities:
- Partner with customer leaders and engineering teams to strategize and manage their cloud journey.
- Advocate internally at AWS on behalf of customers to ensure their needs are met.
- Develop and execute cloud adoption plans that drive value from investments in the cloud.
Requirements:
- 10+ years of experience driving technology initiatives, including 10+ years of customer-facing experience delivering technology-enabled transformations.
- Executive presence and effective communication skills, including progress updates, risk management, execution planning, metrics establishment/tracking, presentations, technical content, public speaking, and white papers.
- Technically proficient, able to learn new tools, services, and concepts quickly.
- Experience navigating customer organizational structures, developing technology programs, defining milestones, success criteria, resource allocation, and on-time delivery.
- Demonstrated cross-functional leadership, collaboration, organization, and operations excellence skills.
- Analytical, data-driven problem solver who thrives in a dynamic, customer-focused environment.
- Bachelor's degree or equivalent practical experience and good English level and Spanish is a must.
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