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Medical Customer Service Representative
hace 2 meses
We are seeking a highly skilled and experienced Customer Service Representative to join our team at Zventus. As a Medical Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.
Key Responsibilities- Provide timely and effective customer service via phone, email, and chat
- Resolve customer complaints and issues in a professional and courteous manner
- Collaborate with internal teams to resolve customer issues and improve customer experience
- Meet or exceed customer satisfaction targets and key performance indicators
- 2+ years of customer service experience in a medical or healthcare setting
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficiency in Microsoft Office and other software applications
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please submit your application, including your resume and a cover letter, to [insert contact information].
