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Technical Sales Specialist

hace 2 meses

Chihuahua, Chihuahua, México Azbil North America, Inc. A tiempo completo
Job Summary

Azbil North America, Inc. is seeking a highly skilled Technical Inside Sales professional to provide technical sales and customer support for industrial automation and instrumentation products. The ideal candidate will have a strong background in instrumentation or industrial automation field products and excellent communication and organizational skills.

Key Responsibilities
  • Provide technical sales support, applications engineering support, and basic product training for fulfillment/production team, Sales channel partners, and customers.
  • Utilize the Salesforce environment to track customer and channel partner communications, applicable pricing, and history until PO is received.
  • Review all new orders for accuracy and ensure technology is applied correctly, contacting the customer if there are questions regarding the order.
  • Troubleshoot customer returned RMAs, sending an intake report to the customer with recommendations of items to repair including cost and delivery.
  • Support the Sales strategic initiatives within the Americas to ensure all goals are met.
Requirements
  • 5+ years hands-on experience in instrumentation or industrial automation field products.
  • Bachelor's Degree or equivalent experience in a related field.
  • Experience working with companies who manufacture equipment.
  • Experience in supporting both domestic and international customer accounts.
  • Understanding of digital customer engagement and sales process, interacting with potential and existing customers through various digital channels.
Working Conditions
  • While performing this position, the employee must be able to and will regularly operate a computer, keyboard, and phone.
  • Must be able to sit at a desk for an extended period.
  • Must be able to travel to customer locations – 5% or less.
Education
  • BS in Engineering or similar technical disciplines (preferred).
  • Bachelor's Degree or equivalent experience in a related field (required).