Infrastructure Support Specialist
hace 1 semana
The Infrastructure Support Specialist is a key role within Citi's Technology Infrastructure team. The successful candidate will assist with LAN/WAN and help desk administration activities, including network maintenance, technical guidance, and security.
**Key Responsibilities:**
• Diagnose and resolve problems through troubleshooting and basic analysis
• Participate in testing activities, including the creation and execution of test scripts
• Assess the applicability of previous experiences and evaluate options under circumstances not covered by procedures
• Exchange ideas and information in a concise and clear manner
**Required Qualifications:**
• Previous relevant experience preferred
• Ability to develop projects required for design of metrics, analytical tools, benchmarking activities, and best practices
• Effective written and verbal communication skills
• Effective analytic/diagnostic skills
• Ability to work with virtual and in-person teams, and work under pressure or to a deadline
• Demonstrated knowledge of operational process changes and improvement
**Education:**
Bachelor's/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the EEO is the Law poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
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