Regional Center Operations Lead

hace 3 semanas


Xico, México Nielseniq A tiempo completo
Job Title: Regional Center Operations Lead

As a Regional Center Operations Lead at Nielseniq, you will play a critical role in ensuring operational excellence between our Data Acquisition and Operations teams. You will be the single point of contact between these teams, responsible for leading CDAR activities to guarantee zero issues regarding on-time delivery by DA.

Key Responsibilities:

  • Lead CDAR activities, including planning, validation, approval, reporting, and issue resolution, to ensure seamless operations between DA and Operations teams.
  • Act as a single point of contact for any issues or activities impacting the DA process, working closely with the DA and Operations teams to resolve any challenges.
  • Develop and maintain key metrics to measure the quality of service and identify areas for improvement, working closely with the QCT and Panel Analyst teams.
  • Collaborate with the Performance Excellence team to identify and address high-priority audit compliance issues.
  • Ensure compliance with KPIs through preventive and corrective actions, working closely with the DA team.
  • Participate in the Mexico CPS Leadership team to define strategies and actions to achieve established goals for the team.

Requirements:

  • Bachelor's degree in a statistical, mathematical, or industrial engineering field.
  • At least 3 years of experience in quantitative analysis, preferably in a Nielseniq or similar environment.
  • Advanced English language skills, both written and spoken.
  • Proficiency in Office tools, particularly Excel and PowerPoint.
  • Strong communication and project management skills.
  • Excellent analytical and interpersonal skills.

About Nielseniq:

Nielseniq is the world's leading consumer intelligence company, delivering unparalleled insights into consumer buying behavior and revealing new pathways to growth. With a holistic retail read and comprehensive consumer insights, Nielseniq delivers the Full View. As a global company with operations in 100+ markets, covering over 90% of the world's population, we offer a unique opportunity to work with a diverse and dynamic team.



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