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Customer Experience Manager

hace 2 semanas

Xico, México Zendesk A tiempo completo

Job Summary

Zendesk is seeking a skilled CX Associate Manager to play a vital role in supporting our executive programs focused on the executive persona. This person will report to the Sr. Director of Customer Experience and be responsible for executing and delivering targeted executive events and programs.

Key Responsibilities

  • Meeting coordination in Google Calendar
  • Data entry, analysis, and reporting in Salesforce
  • Program slide creation in Google Slides
  • Support project-related activities as needed
  • Establish and maintain strong working relationships with colleagues throughout the company

Requirements

  • 5+ years of work experience in SaaS or technology company
  • Prior experience working with account management, business operations, or program management teams
  • Exceptional communication and collaboration skills
  • Results-oriented with a strong track record of delivering excellent results
  • Flexible and adaptable with the ability to remain calm under pressure

What We Offer

At Zendesk, we value diversity, equity, and inclusion. We are committed to creating a workplace that is welcoming and inclusive for everyone. We are an equal opportunity employer and welcome applications from diverse candidates.