Debt Recovery Specialist

hace 2 meses


Zapopan, Jalisco, México Intugo A tiempo completo

We are seeking a highly skilled Debt Recovery Specialist to join our team at Intugo. In this role, you will be responsible for making outbound calls on delinquent accounts and handling inbound calls. Your excellent communication skills and experience in customer service or a related field will enable you to effectively manage redemptions and repossessed accounts.

**Key Responsibilities:**

  • Making outbound calls on delinquent accounts
  • Handling inbound calls on delinquent accounts
  • Managing redemptions and repossessed accounts
  • Skip tracing and loan hardship reviews
  • Maintaining required standards set by the department

**Requirements:**

  • Two years' experience in customer service or a related field
  • Excellent customer service and communication skills
  • Proficient with Microsoft Office (Excel, PowerPoint, etc.)

**Working Conditions:**

This is a full-time position working 11:00-20:00, Sunday plus one week day off. You will be working in an office environment and may be required to travel occasionally.

**Salary and Benefits:**

The salary for this position is $21,000 per month, with a potential bonus of $3,000 - $4,000 monthly. You will also receive an additional FS and 2% savings fund, as well as a 20-day Christmas bonus.

**Education and Experience:**

  • High school or equivalent (required)
  • Collections experience: two years (required)

**Language Requirements:**

  • Advanced English skills (required)

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you have a passion for debt recovery and excellent communication skills, we encourage you to apply for this exciting opportunity.



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