Operations Support Specialist

hace 1 semana


Xico, México Citi A tiempo completo

At Citi, we are seeking an experienced Operations Support Specialist to join our team. This is a critical role that requires strong analytical and problem-solving skills, as well as excellent communication and leadership abilities.

The ideal candidate will have 5-8 years of relevant experience in operations support, with a proven track record of providing high-quality services to clients. They will be proficient in Microsoft Office and have experience working in a fast-paced, high-pressure environment.

This position offers a competitive salary of $**85,000 - $110,000 per year**, depending on qualifications and experience. In addition to a generous compensation package, Citi offers a range of benefits, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.

The Responsibilities of this role include:

  • Providing operations support services, including record/documentation maintenance, storage & retrieval of records, account maintenance, imaging, and the opening of accounts.
  • Serving as a liaison between operations staff, relationship managers, project managers, custodians, and clients.
  • Performing in-depth evaluations of basic operations and business processes to identify and resolve complex problems.
  • Influencing decisions through advice and counsel, as well as facilitating services to others in the area.

To be successful in this role, you will need:

  • 5-8 years of relevant experience in operations support.
  • Experience with automated end-to-end sourcing tools.
  • Proficiency in Microsoft Office.
  • Ability and experience working in a fast-paced, high-pressure environment.
  • Proven organization and time management skills.
  • Demonstrated problem-solving and decision-making skills.
  • Consistently demonstrates clear and concise written and verbal communication skills.

Citi is an equal opportunity and affirmative action employer. We are committed to diversity and inclusion in the workplace.



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