Operations Support Specialist

hace 1 semana

Xico, México Citi A tiempo completo

Job Summary:

The Operations Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Operations Support Specialist 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients.

Key Responsibilities:

  • Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research
  • Conduct basic analysis and research as well as workflow management
  • Support an expansive array of products and services
  • Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed

Qualifications:

  • 1-3 years of relevant experience
  • Experience working in a business office or operational environment
  • Proficient computer and math skills with a focus on complex databases and spreadsheets
  • Demonstrates technical and administrative expertise
  • Consistently demonstrates attention to detail
  • Demonstrated knowledge of activities, policies, and procedures of a basic work area

Education:

High School diploma or equivalent

About the Role:

This role is responsible for providing day-to-day operations support in alignment with Citi operations support infrastructure and processes. The Operations Support Specialist 4 will work closely with the Operations - Core Team to ensure seamless execution of operations support services.

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive compensation and benefits package

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