Operations Support Specialist
hace 7 días
Citi is seeking a highly skilled Operations Support Specialist to join our team. As an Operations Support Specialist, you will play a critical role in providing day-to-day operations support in alignment with Citi's operations support infrastructure and processes.
Key Responsibilities:
• Provide operations support services, including record/documentation maintenance, storage & retrieval of records, account maintenance, imaging, and the opening of accounts in coordination with the Operations - Core Team.
• Serve as the liaison between operations staff, relationship managers, project managers, custodians, and clients.
• Conduct basic analysis and research as well as workflow management.
• Support an expansive array of products and services.
• Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed.
Qualifications:
• 1-3 years of relevant experience.
• Experience working in a business office or operational environment.
• Proficient computer and math skills with a focus on complex databases and spreadsheets.
• Demonstrates technical and administrative expertise.
• Consistently demonstrates attention to detail.
• Demonstrated knowledge of activities, policies, and procedures of a basic work area.
Education:
• High School diploma or equivalent.
Additional Responsibilities:
• Provide support to branches when a client requires clarification on a document.
• Recovery of receipts, vouchers, files.
• Document storage.
• Check consultation.
• Review electronic banking processes.
Requirements:
• Knowledge of office, excel.
• Experience in document management.
Work Area:
• Moras Delegación Benito Juarez.
• Mixed shift 9 am - 6 pm / Occasionally 3 pm - 11 pm.
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